![businessman-looking-ahead-at-future-technological-innovations](https://www.shyftservices.com/hs-fs/hubfs/Blog/businessman-looking-ahead-at-future-technological-innovations.jpg?width=800&length=800&name=businessman-looking-ahead-at-future-technological-innovations.jpg)
The Future of CX Outsourcing | Q&A Part 3
Around the globe, technology companies are looking for more ways to implement AI technologies, outsourcing solutions and other strategies to optimize...
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CX Outsourcing Case Studies | Q&A Part 2
For original equipment manufacturers (OEMs), prolonged customer satisfaction requires having a robust system in place to handle all the needs a...
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The Secret Formula to CX Outsourcing | Q&A Part 1
Customer satisfaction is a key indicator of business health and overall success, so it’s crucial for technology companies to find a customer...
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7 Strategies for Managing Your Customer Experience (CX) Effectively
Tending to anything in life takes meticulous care and attention — and your customer experience is no different. Managing your customer experience...
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How to Solve 4 Partner Engagement Challenges With Channel Management
As companies grow, they often begin to think about how they can scale to reach more customers. They can do it in-house, building teams of channel...
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Lasting Customer Loyalty Starts With Product Adoption
“Buyer’s remorse” may be one of the most fateful phrases in the technology industry. Technology manufacturers strive to simplify complex products and...
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5 Customer Success Management Tactics for Boosting Revenue
Customer success can be gauged in many different ways. For instance, imagine it's renewal time, and the reviews have been quite positive. Customers...
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How to Know When It's Time to Outsource Customer Management Services
With trusted outsourcing partners at the ready for all types of non-core — but nonetheless essential — business functions, companies are taking...
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Outsourcing Partnerships Built for Success
Just as every company is unique, so are its outsourcing needs and services strategy. But one similarity remains the same across organizations seeking...
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How to Build a Customer Lifecycle Management Strategy for the XaaS Revolution
The genesis of the term “cloud computing” may be somewhat cloudy — (some point to a Compaq business plan from 1996) — but it’s clear that...
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Partnering for Customer Success With Scalable Service Solutions
You’ve developed leading-edge software, and your channel is doing a great job selling it to end users. But unless those end users are successfully...
![customer-success](https://www.shyftservices.com/hs-fs/hubfs/Team%20photo.jpeg?width=800&length=800&name=Team%20photo.jpeg)
The Impact of Successfully Onboarding Customers
We've all worked with new suppliers or partners throughout our careers to bring innovative technologies, tools, services or processes to our...
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Channel Management Strategy: 5 Steps to Finding Better Partners
Building a strategy for your partner channel isn’t just a numbers game. More isn’t always better, and bigger isn’t always the answer; however, better...