You excel at creating great products and staying on top of the latest technology advances. But dedicating precious capital and resources to manage every hardware and customer touch point can slow down your innovative goals. Shyft Global Services offers end-to-end technology services on both sides of the equation to supplement and support your operations and accelerate your business transformation — without a major capital investment.
From configuration and customization to end-point devices and complex rack-mounted systems built specifically to customer needs, Shyft's state-of-the-art, certified facilities and team of experienced engineers help you deliver the custom-tailored, plug-in-ready solutions your customers need — without having to invest in additional headcount or infrastructure. Are you ready to streamline solution delivery and simplify operations with multi-vendor integration services?
Shyft’s global supply chain management services enable you to more easily drive efficiencies, lower costs, increase visibility and deliver a seamless experience — all while meeting unique SLAs. It’s time to modernize your logistics network and take your supply chain global with specially designed 3PL, B2B & B2C fulfillment and hybrid models — giving you and your customers support anywhere in the world.
Products need momentum when they reach the market. Shyft’s highly trained technicians go directly to your customers to complete scalable, efficient deployment services, including installation, implementation and migration — all under your brand. Enable faster value realization with deployment service quality that delights your customers, enhances your reputation and frees up internal resources to focus on driving better business outcomes.
Through Shyft’s white-labeled maintenance and support services, you can empower your end users, maintain complex multi-vendor IT environments, enhance business continuity and sustain lasting customer relationships. Partnering with Shyft to be your single service provider for all in- and out-of-warranty maintenance and end-of-service-life support means you eliminate the hassle of managing multiple third-party service providers.
Quality repairs drive sustainability, productivity and customer satisfaction. Enhance customer loyalty, reduce costs and extend technology value through responsive, agile and flexible repair services. Shyft’s comprehensive, scalable depot repair services cover the full spectrum of products so you can refocus dedicated resources to your next big project while still giving your customers the high-quality repair service experience they expect and deserve.
When technology products reach the end of their useful life, Shyft makes it easy to minimize e-waste, recover value and reinvest in innovation through sustainable IT asset disposition and management services. Our expansive logistics network and global footprint work in your favor to create a secure, compliant disposal process. Are you ready to unlock the full potential of the circular economy?
Every customer interaction is a valuable opportunity for nurturing engagement, traction and revenue. Build an ecosystem of loyal brand advocates with revenue retention services designed to help you streamline the renewal process, reduce churn, increase overall lifetime value and more efficiently respond to the market. Continuously engaging customers and partners maximizes your recurring revenues — are you ready to capture every opportunity™?
Realize untapped revenue by transforming your channel into a highly engaged and effective source for new customers. As an integral part of your team, we help you expand your pipeline and confidently bring your products to market around the world. Entrusting Shyft to manage your channel, enable your partner communities and grow your end-user customer base means you get to refocus on transformation.
When your end users are informed, supported and successful using your products, the momentum you generate becomes unstoppable. Shyft builds and maintains customer interest in your brand by proactively engaging end users, encouraging technology value realization and providing end-user support. It’s time to accelerate solution adoption, elevate your customer relationships, generate brand confidence and keep end users coming back for more.
Empower and educate your employees, partners and customers to achieve success through OEM-authorized training curriculum with flexible delivery methods. You can scale your existing training and education programs or work with Shyft to develop new ones keep your workforce on top of the latest IT trends and to train your partners and customers as your products evolve.
Every transformation journey is unique. Shyft can help you accelerate business growth and reach your destination faster by embracing every opportunity along the way.
The game has changed and it’s time to rethink your current business operations and methodologies so you can accelerate your and your customers’ business transformations. This means you need a new type of partner who goes beyond product distribution to manage the end-to-end technology services that you either can’t or no longer want to do yourself. Entrust all, part or a few of your services to Shyft and reenvision the way you do business.
Meet customer expectations and global demands with Shyft. Modernize your logistics network with flexible, global services and 3PL, fulfillment and hybrid models specially designed to optimize your supply chain, drive efficiencies, reduce costs and release precious capital from your operations. Shyft’s supply chain management capabilities include:
Your customers expect and deserve the best experience from you and your product(s). Shyft works as an integral part of your team to execute your mission, maximize your channel’s success, expand your pipeline and confidently bring your products to market around the world. Shyft’s channel management capabilities include:
Shyft’s configuration, customization and integration services enable you to give your customers the products and solutions they’re looking for without investing in additional headcount or infrastructure. Increase your profitability, avoid capital outlay, scale quickly and deliver custom-tailored solutions — from endpoint devices to complex rack-mounted systems. Shyft’s integration capabilities include:
Maximize IT value and allow your customers to experience all the benefits of your technology from day one by adding the global resources of Shyft to extend or outsource your service delivery capabilities. With Shyft’s multi-platform–certified IT professionals and broad scope of technical capabilities worldwide for multi-site deployment and migrations, your internal resources can focus on developing innovative strategies to serve your customers. Shyft’s deployment capabilities include:
You reach a new velocity of success when your end users are informed, fully supported and successful while using your products to meet their objectives. Shyft proactively engages your customers, provides support and encourages product adoption and value realization — ultimately elevating customer relationships, increasing confidence in your brand and generating lasting customer loyalty. Shyft’s customer success capabilities include:
Rapidly educate and empower your customers, employees and partners on your products and the value they bring with Shyft as your single dedicated certification and training provider. Maintain your competitive edge by ensuring you build the right skills into your ecosystem. Shyft’s certification and training capabilities include:
Keep your customers engaged with your brand throughout and beyond the support contract with Shyft as your single provider for all in- and out-of-warranty maintenance and end-of-service-life support. Give your end users the experience of exceptional white-labeled maintenance and support services delivered by highly responsive, multi-platform–certified technicians. Shyft’s maintenance and support capabilities include:
Every customer interaction represents a valuable opportunity for ongoing engagement, traction and revenue retention. Capture all opportunities through Shyft with enticing and relevant incentives and sales campaigns that keep your partners and customers interested in your brand. Shyft's revenue retention capabilities include:
The facilities, resources and capital required for comprehensive global logistics and circular economy support can place a significant strain on budgets and product delivery timelines. Delivered by expert engineers and trained technicians in state-of-the-art facilities across the globe, Shyft’s scalable repair services cover the full spectrum of IT products, helping you to maintain customer loyalty, reduce costs and free up capital. Shyft’s repair capabilities include:
Managing end-of-life services requires secure facilities, compliant procedures and responsible engineers — and Shyft has it all. Reduce complexity, recover additional value, protect your customers’ reputations and secure your place in the circular economy with Shyft’s complete IT asset disposition (ITAD) services. Our certified engineers and quality standard processes help to maximize product value and determine the best, safest outcome for your customers’ aging IT equipment. Shyft’s ITAD capabilities include:
—Yoshihiro Nishi, President and CEO, Fujitsu America, Inc.
—Director of Sales and Support, International Electronics Manufacturer
—Director of Logistics, Electronics Manufacturer
—VP of Professional Services, OEM
—VP of Professional Services, OEM