Expert Resources on End-to-End Technology Services
Explore our purposefully curated suite of resources to learn more about achieving business outcomes by outsourcing technology services to a trusted global product and customer lifecycle management partner.

A Roadmap for Technology OEMs
A whitepaper by Harvard Business Review Analytic Services in association with Shyft Global Services
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Your Guide to Actionable Sustainability in IT
Take purposeful action to prioritize sustainability in IT
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Your Future-Proof Repair Strategy
Best practices to help OEMs navigate a rapidly changing industry
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How to Outsource Medical Device Repair Services With Confidence
Design with the end in mind and outsource with confidence
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The OEM Deployment Services Survival Guide
Step-by-step guide to building a successful deployment strategy
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Sustain Lasting Customer Relationships with Maintenance and Support Services
Keep customers engaged with your brand throughout and beyond the support contract
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Reengineering Your Supply Chain
Four focus areas for OEMs to build resilience in an uncertain world
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Get Ready. Get Set. Go Global.
Is your company ready to go global?
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Taking Your Product to Market in a Customer-Driven Era
Best practices for supply chain management optimization
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OEMs: Capture New Revenue from Old Assets
End of life does not mean end of value
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Future-Proof Product Adoption With Training and Certification
Get higher product adoption and greater customer satisfaction
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Solving the Top 7 Repair Challenges for Semiconductor Equipment
What to look for in a depot repair services partner
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Your Guide to Retail Technology Services Outsourcing
What to look for when outsourcing product and customer lifecycle services
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The Great OEM Race
Stay on top of today's challenges with the right partner
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The Key Spokes of a Full-Circle Repair Strategy
How do you keep the circle in motion?
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Elevating Customer Satisfaction in the Cable Provider Market
Finding a services partner
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Top Four IT Channel Partner Problems
Combat challenges and maximize success
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Meeting the Customer Demand for Deployment Services
OEM’s toughest challenges — solved
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The Right Solution for Customer Problems
Tackle common challenges and provide world-class maintenance and support services
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OEM Market Report
Learn about the top OEM challenges
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Retail Technology Services Checkup
Your nine-point checklist for maximizing retail technology investments
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IDC Lifecycle Management InfoBrief
Focus on innovation and transformation
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Cohesity
The framework of a Cohesive repair partnership
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Lenovo
The firepower of a fully dedicated, best-in-class sales and services team
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AHEAD
The right integration and deployment partner enables a decade of rapid growth
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CTG Federal
Outsourcing integration services to streamline operations
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Quantum
Reducing cycle times and increasing configuration flexibility
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Cohesity
Increasing service delivery reach and enhancing partner opportunities
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Extreme Networks
Partnering to enhance customer experience and build customer success
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Fujitsu America, Inc.
Discover why Fujitsu America, Inc. offloaded its Technical Maintenance Services business to Shyft
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Leading Consumer Photography Equipment OEM
Comprehensive ERP solution with global inventory management
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We're On Your Team
How an OEM got ahead of the competitive market
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Effective Break-Fix Maintenance With Global Coverage
Partnering to improve services across the globe
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Playing the Field
Learn how a telecommunications company achieved fewer outages, better connectivity and higher quality signals
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Global Growth and Scale of Deployment Services
Partnering to close service gaps, improve scalability and expand globally
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One-Stop Shopping
Quality or quantity? ... Why not both with Shyft?
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Stay Connected in the Cloud
The vitality of the cloud and staying connected
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Super-Sized Supply Chain Solutions? No Problem.
Logistical excellence for better solutions
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Sharpening Your Supply Chain Processes
Leveraging Shyft's supply chain expertise
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Imaging Information Manufacturer
Reduced complexity for a better experience
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The 3-4-5 Guide to Digital Transformation
Do you know where you’re headed next on your transformation journey?
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Building a Roadmap to Success for Your XaaS Journey
Discover how outsourcing services can simplify the journey
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End-to-End Services Under One Roof
Explore Shyft's CenterPoint facility in Groveport, Ohio
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3 Steps to Cultivating Sustainability as a Technology Innovator
Discover how your company can prioritize sustainability in IT
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Future-Proof Your Repair Services with a Proven Partner
A rapidly changing industry presents an opportunity for technology OEMs
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Customer Satisfaction is Your Biggest Opportunity
Top traits in a broadband solutions partner
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6 Steps to Better Customer Management
Discover 6 steps to better customer management and complement your customer management strategy
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The Ultimate IT Deployment and Maintenance Checklist
Find the best outsourcing partner for your technology deployment and IT maintenance services
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Delivering Value With High-Quality Deployment Services
Start every customer off on the right path
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Going Beyond the Warranty
Discover the true impact of multi-vendor maintenance and support services
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Global Footprint Checkup: A Scorecard to Measure Success
How does your supply chain measure up?
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Reimagine K–12 Classroom Transformation
Explore the value of outsourcing IT delivery services in the K-12 classroom
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Meet Shyft Global Services
Explore end-to-end technology lifecycle management services
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End-to-End Product Lifecycle Management for OEMs
Accelerate your growth and reach your destination faster with a partner like Shyft
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The 4-Step Guide to Successful Customer Lifecycle Management
Our four-step guide to help OEMs leverage customer management services
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Global Repair Services Capabilities
Comprehensive technology depot repair services
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Shyft Global Services
Innovate boldly with an outsourcing partner
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CX Outsourcing: Managing the Unmanaged Areas of Your Business
Long-tail customer management with a trusted partner
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Extreme Networks Video Case Study
Outsourcing customer conversations to improve onboarding, customer experience and subscription renewals
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Quantum Video Case Study
Outsourcing configuration and integration services to reduce cycle times and optimize logistics
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Silk Video Case Study
How Silk moved to a software-centric model by partnering with Shyft
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Virtual Facility Tour: Groveport, Ohio
Take a virtual tour of Shyft's 586,000 sq. ft. CenterPoint facility
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CenterPoint Facility 360 Video Tour
A full complement of end-to-end product lifecycle management offerings
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Top IT Channel Problems: Revenue and Share Growth
Enable your channel partners to increase revenue and scale
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Top IT Channel Problems: Specialization
Ensure that your channel partners understand your products
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Top IT Channel Problems: Technical Support
What to consider when designing a support program for channel partners and their customers
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Top IT Channel Problems: Transformation
Engage your channel communities and help your solution provider partners seamlessly navigate this transformation
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Meet Our Supply Chain Experts
An introduction to Shyft's supply chain management team
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Defining the Supply Chain 3PL Model
What the 3PL supply chain model is and what makes Shyft's 3PL model so unique
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Why 3PLs are Important to Your Supply Chain Strategy
Why the supply chain 3PL model is so important for tech OEMs
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Defining the Supply Chain Fulfillment Model
Defining the supply chain fulfillment model and what differentiates Shyft from other service providers
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Fulfillment and Distribution Models
The difference between distribution and fulfillment supply chain models from a supply chain expert
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Defining the Supply Chain Hybrid Model
How the hybrid model works and what differentiates Shyft from other supply chain partners
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Benefits of a Hybrid Sell-To/Sell-Through Model
How a hybrid sell-to/sell-through supply chain model can reduce supply chain cost and complexities
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Inventory Management Pricing and Promotions
Find out the benefits of using our inventory management solutions
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Broadband Solutions
Elevate customer satisfaction with the right partner
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Deployment Services
Deliver deployment services your customers expect without straining your teams or your budget
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Maintenance and Support Services
A single provider for your in- or out-of-warranty products
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Think Again
Technology companies need a new category of technology partner
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Outsourcing Services for Business Transformation
Accelerate digital transformation by outsourcing services — learn how
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An Introduction to Customer Success — the Shyft Way
If you think you know today's business environment, think again.
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Think Again Webinar Series: OEMs on the Move Part 4
The time for business transformation is now — learn how
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Think Again Webinar Series: OEMs on the Move Part 3
Transformation is more than a new business mode
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Think Again Webinar Series: OEMs on the Move Part 2
Explore two critical insights of IT OEMs' top challenges
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Think Again Webinar Series: OEMs on the Move Part 1
Examine primary customer research findings that drive the strategies of today
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Reimagined Strategies for Tomorrow
Learn why technology companies must think again about their business strategies
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Capital on Tap
Release capital from existing operations
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Shyft Global Services Overview
Services to help you focus on the road ahead
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CenterPoint Facility in Groveport, Ohio
End-to-end product lifecycle services under one roof
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Global Facilities
Cross-continental reach with Shyft's global locations
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Americas Facilities
Leverage facilities all over North America
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Your Technology Services Partner in Global Sustainability
What actions can technology companies take to support sustainability?
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Repair Services for OEMs
Maintain customer satisfaction and loyalty
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Medical Repair Services
State-of-the-art support for your medical device product lifecycles
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Broadband Repair Solutions
Enhance the customer experience
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Customer Lifecycle Management Services
Capture every opportunity with one-stop, cost-effective customer service solutions
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Deployment Services
Grow your opportunities with the right services partner
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Maintenance and Support Services
You make the best products. Get the best support to match
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Supply Chain Management
Scale your supply chain management with demand
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Integration Services for OEMs
First things first: Delivering quality
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Configuration and Customization for OEMs
Increased profits, decreased expenses, at-speed scale
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Certified Extended Support Program (CESP)
Maintain integrity of your brand and preserve your IT lifecycle
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Channel Management Services Datasheet
Empower your employees and partners through training
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Customer Success Services
Customer experience matters
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Revenue Retention Services
Lead your channel partners to success with Global Lifecycle Management
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IT Certification and Training Services
Flexible options to help your entire ecosystem maximize the value of their tech purchases
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Training Enrollment Portal
Grow technology product adoption with authorized training content through a white-labeled training delivery solution
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IT Asset Disposition Services
ITAD solutions from end to end
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