Shyft Your IT Services Innovation Customers IT Services Forward
Outsource your product and customer lifecycle management services to a single
global technology partner.
Reshape Your Business Model and Reinvest in Growth
Outpace the competition and move forward confidently with a partnership designed to evolve — it’s time to make the shift to an outsourced service model.
Outsource the Easy Way
Tap Into Expertise
Boost Your Brand
Laser-Focus Your Team
Reclaim resources to invest back into innovation by leveraging our full portfolio of technology services
Mitigate Business Risk
Reduce unnecessary liability — scalability and flexibility means we take on certain risks so you don't have to
Tailor the Right Mix
Offer a seamless customer experience with custom IT solutions built to your unique business needs
Our Services
Integration Services
From configuration and customization to end-point devices and complex rack-mounted systems built specifically to customer needs, Shyft Global Services' state-of-the-art, certified facilities and team of experienced engineers help you deliver the custom-tailored solutions your customers need — without investing in additional headcount or infrastructure.
Assembly, Integration and Testing
From design to complex converged assembly and testing, we take your concept from inception to creation
Certified Facilities
Our global facilities are certified to numerous industry standards, such as ISO 9001, ISO 14001 and ISO 13485
Supply Chain Management
Drive efficiencies, lower costs, increase visibility and deliver a seamless experience more easily — all while meeting unique SLAs. It’s time to modernize your logistics network and take your supply chain global with specially designed 3PL, B2B & B2C fulfillment and hybrid models that can support you and your customers anywhere in the world.
Scale Alongside Customer Demands
Increase flexibility and optimize your supply chain without sacrificing your customer experience
Fulfillment Services
Leverage a complete range of services that are quickly and seamlessly integrated into your existing operations
Technology Deployment
Products need momentum when they reach the market. Our highly trained technicians go directly to your customers to perform scalable, efficient deployment services, including installation, implementation and migration — all under your brand. Enable faster value realization with deployment service quality that enhances your reputation and frees up internal resources for other key initiatives.
Manage Deployments From End to End
Our deployment capabilities have you and your customers covered for implementation, installation, migration and more
Certified Engineers
Together, our engineers maintain more than 2,500 industry certifications in multi-vendor technologies
Maintenance and Support
With our white-labeled, multi-vendor services, you can empower your end users, maintain complex multi-vendor IT environments, enhance business continuity and sustain lasting customer relationships. With Shyft as your single service provider for all in- and out-of-warranty maintenance and end-of-service-life support, you eliminate the hassle of managing multiple third-party maintenance providers.
Global Support — Anytime
Utilize the robust infrastructure of our Global Technical Assistance Center for L1–L3 support, 24x7x365
Scalable, Cost-Efficient Services
Our maintenance services cover a variety of SLAs to maximize both your savings and quality of service
Depot Repair
Quality technology repairs that are responsive, agile and flexible can reduce costs, extend product lifetime value and drive sustainability, productivity and customer satisfaction. Our comprehensive depot repair services cover the full spectrum of products so you can refocus dedicated resources on your next big project.
Complete Technology Coverage
Our repair services cover a wide spectrum of products and verticals, including IT OEMs, medical devices, broadband solutions, retail technology and more
Forward and Reverse Logistics
Our infrastructure is built to move defective units back through the supply chain quickly and efficiently, lowering your overall operational costs
IT Asset Disposition
When technology products reach the end of their useful life, we make it easy to minimize e-waste, recover product value and reinvest in innovation through sustainable IT asset disposition (ITAD) and management services. Our expansive logistics network and global footprint work in your favor to create a secure, compliant disposal process.
Proper Data Protection
We comply with applicable local, state, federal and in-country laws to ensure data is properly protected during every step of the disposal process
Closed-Loop Environmental Management System
Our core environmental protection policy calls for zero landfill, zero incineration and zero export of non-functioning assets or e-waste
Customer Management Services
Maximize the value of your and your customers’ technology investments. As a white-label, distributor-neutral extension of your team, we deliver the customer lifecycle management services you need to expand your channel reach, develop a high-performing, profitable sales ecosystem, promote product adoption and capture every opportunity for revenue.
Dedicated Customer Management Resources
We provide OEM-specific resources that are 100% dedicated to you — not shared between other customers
Augmented Channel Strategy
We learn your organization and complement your customer management strategy with custom-built solutions
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A Purposeful Partnership Poised for Tomorrow
Discover how companies like yours are already outsourcing services to reinforce their operations, refocus on business transformation and regain the freedom to drive better outcomes — for themselves and their customers.
Build Your Custom Services Solution With Shyft
Our customer-centric, listen-first approach to technology services outsourcing involves close collaboration with experienced program management professionals who are poised to build the just-right services solution you need to take your business to the next level.
- Listen and Learn: We work closely with you to understand your goals, needs, small setbacks and major roadblocks.
- Design and Develop: Our team formulates a custom-tailored services solution designed to deliver optimal results.
- Configure and Test: The testing stage is essential to ensuring our services solution aligns to your unique needs.
- Onboard and Implement: Thorough onboarding, support and touchpoints help to ensure seamless implementation.
- Maintain and Assess: We regularly assess the efficiency of your solution to identify areas for improvement.
- Adapt and Expand: Collaboration and flex operating procedures help us prepare for growth and ramp-up needs.
Shift the Way You Think About Your Product Lifecycle
As your products make their way through the technology lifecycle, disruptors make the global technology market more competitive every minute. But keeping up and growing your business doesn’t have to come with growing pains. Outsourcing your technology lifecycle services to Shyft gives you the freedom you need to reshape your business model and reinvest in growth, digital transformation and innovation — all while seamlessly supporting customers.
