Playing the Field
Shyft’s Field Service Team Keeps Your Infrastructure Up and Running
Maintaining the proper care of your IT systems can be challenging enough, but what happens when your most vital equipment is stationed in multiple remote locations all over the country — where it can be impacted by rain, snow, extreme temperatures, time or other factors outside your control?
For one of the largest cable television infrastructure companies, this is exactly what happened. Equipment such as hub boxes, switches, repeaters and more — essential to providing a signal for several of the nation’s largest cable providers — was operating inconsistently when deployed in the field. Outages to these types of businesses and their end customers are unacceptable.
Shyft worked with the company to share the knowledge of how to properly install and maintain the equipment to maximize its lifespan. Learn more in this case study.